Terms and Conditions
Welcome to tanglesnturns.com. The tanglesnturns.com website (the "Site") is comprised of various web pages operated by TanglesnTurns. tanglesnturns.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of tanglesnturns.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
tanglesnturns.com is an E-Commerce Site.
Online store to sell custom artwork on Clothing, Accessories, Home & Living & other categories
Visiting tanglesnturns.com or sending emails to TanglesnTurns constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that TanglesnTurns is not responsible for third party access to your account that results from theft or misappropriation of your account. TanglesnTurns and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
TanglesnTurns does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use tanglesnturns.com only with permission of a parent or guardian.
We strive to ensure your satisfaction with every purchase. Our Exchange Policy is designed to provide you with the flexibility you need while ensuring the quality of our products. We are a small store and any exchange/refund limits our ability to service our customers better. We do not offer refunds for any items; however, we do understand that sizes/fit can vary sometimes and hence offer an exchange on size for apparel.
Accessories, undergarments, clearance items & any other category items (except apparel) are not eligible for exchange/refund.
Please review the following guidelines regarding exchanges:
1. Eligibility for Exchange:
We accept exchanges for size on apparel items only, all other category items will not be exchanged/refunded.
Items must be in their original condition, unworn, unwashed, and with all tags attached. Exchanges are subject to inspection upon return.
To initiate an exchange, please contact our Customer Service team at tanglesnturns@gmail.com
Provide your order number and details of the item you wish to exchange.
Our team will guide you through the exchange process and provide further instructions.
You may exchange the item for a different size, color, or style of equal or lesser value, subject to availability.
If the desired item is of greater value, the price difference must be paid before the exchange is processed.
If the desired item is of lesser value, no refund or credit will be issued for the price difference.
5. Exclusions:
Personalized or customized items cannot be exchanged unless there is a defect or error on our part.
Customers are responsible for the shipping costs associated with returning the item for exchange. We recommend using a trackable shipping service and retaining proof of postage.
Upon receipt of the returned item, our team will inspect it to ensure it meets the eligibility criteria for exchange.
If the item meets our exchange policy requirements, the exchange will be processed accordingly.
If the item does not meet our criteria, we reserve the right to deny the exchange. Please note that we do not offer refunds for exchanged items.
Exchanges are the sole remedy for eligible items under this policy.
If you receive a defective or damaged item, please contact us immediately for assistance. We will work to resolve the issue promptly
tanglesnturns.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of TanglesnTurns and TanglesnTurns is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. TanglesnTurns is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by TanglesnTurns of the site or any association with its operators.
Certain services made available via tanglesnturns.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the tanglesnturns.com domain, you hereby acknowledge and consent that TanglesnTurns may share such information and data with any third party with whom TanglesnTurns has a contractual relationship to provide the requested product, service or functionality on behalf of tanglesnturns.com users and customers.
You are granted a non-exclusive, non-transferable, revocable license to access and use tanglesnturns.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to TanglesnTurns that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site.
You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of TanglesnTurns or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. TanglesnTurns content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of TanglesnTurns and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of TanglesnTurns or our licensors except as expressly authorized by these Terms.
The Service is controlled, operated and administered by TanglesnTurns from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the TanglesnTurns Content accessed through tanglesnturns.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
You agree to indemnify, defend and hold harmless TanglesnTurns, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. TanglesnTurns reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with TanglesnTurns in asserting any available defenses.
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the
event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE
OTHER. Further, unless both you and TanglesnTurns agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. TANGLESNTURNS AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
TANGLESNTURNS AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. TANGLESNTURNS AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND
NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TANGLESNTURNS AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES
FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF TANGLESNTURNS OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.
TanglesnTurns reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Texas and you hereby consent to the exclusive jurisdiction and venue of courts in Texas in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and TanglesnTurns as a result of this agreement or use of the Site. TanglesnTurns's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of TanglesnTurns's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by TanglesnTurns with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and TanglesnTurns with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and TanglesnTurns with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
TanglesnTurns reserves the right, in its sole discretion, to change the Terms under which
tanglesnturns.com is offered. The most current version of the Terms will supersede all previous versions. TanglesnTurns encourages you to periodically review the Terms to stay informed of our updates.
TanglesnTurns welcomes your questions or comments regarding the Terms:
Email Address: tanglesnturns@gmail.com
Telephone number:
512-843-2626
Effective as of March 01, 2024